Develop the life-changing ability to excel in spontaneous communication situations--from public speaking to interviewing to networking--with these essential strategies from a Stanford lecturer and coach. Abrahams provides science-based strategies for managing anxiety, responding to the mood of the room, and making content concise, relevant, compelling, and memorable. Drawing on stories from his clients and students, he offers best practices for navigating Q&A sessions, shining in job interviews, providing effective feedback, making small talk, fixing faux pas, persuading others, and handling other impromptu speaking tasks. 256 pages hc